Thank you for purchasing this theme. We've put in lots of love in developing this WordPress theme and are excited that you've chosen this theme for your website. We hope you find it easy to use our theme. This documentation guides you through the main features of the theme and guides you how to use and customize the theme.
Picwik WordPress theme is a LMS WordPress theme designed and developed for use with WordPress 5.0 or higher. The code was written to be backwards compatible where possible, however we recommend you use the current WP version when possible. If you are not using WordPress 4.2.2 or higher and can upgrade your site we recommend you do this before installation.
Although every effort has been made to ensure the theme is bug free and easy to use there is always a chance errors may occur. If you do find a problem please notify us immediately through our Help Center so we can ensure it gets fixed as quickly as possible.
Please do not hesitate to get in touch with us if you need help. We also welcome your feedback and suggestions. Please contact us through our Help center and we are happy to help.
We usually respond to all queries within 24 hours during weekdays. We are mostly not available during weekends and public holidays. We live across different timezone and have different people for answering different queries. So if we find us online responding to other comments and not yours please be patient with us.
Thank you, The Tophive Team